Level 2 Diploma in Cruise Hospitality Services
A diploma level programme designed to provide students with the essential skills for their first job in the cruise or superyacht hospitality industry.
Programme Overview
This unique qualification is designed to provide an introduction to the basic skills required in the cruise or superyacht hospitality industry, including customer service, corporate grooming and communication.
It will teach learners the theoretical and practical skills in Cruise Hospitality Services, in particular, the key functions of the Food and Beverage and Housekeeping functions.
The programme will enable students to be able to apply for entry-level jobs in the Cruise Hospitality Services and Hospitality industries. It is also an ideal platform for a student to progress on to further and higher education qualifications, if desired.
Entry Requirements
Minimum age 16 at enrolment. This is an open access qualification, however all students should have completed full time secondary education up to age 16. All students must have reasonable English fluency (to IELTS 4.5 standard or equivalent). Assessment is by examination, assignment and work-based assessment.
Syllabus Overview
Level 2 Diploma in Cruise Hospitality Services |
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|---|---|---|---|---|---|---|
| Students must achieve all 8 mandatory units, providing 94 credits at level 2 and 5 credits at level 1. | ||||||
| Credit Value (CV): 99 | QAN: 603/5622/4 | |||||
| Guided Learning Hours (GLH) for Qualification: 315 | Total Qualification Time (TQT) for Qualification: 990 | |||||
| Mandatory Units | ||||||
| Unit Code | Unit Title | L | CV | GLH | URN | Assessment Method |
| 2CSCG | Basics of Cruise Ships | 2 | 5 | 45 | D/618/0052 | Written examination |
| 2CSCG | Effective Customer Service & Corporate Grooming | 2 | 5 | 45 | F/618/0044 | Written examination |
| 2FBSVS | Food & Beverage Services | 2 | 5 | 45 | J/618/0045 | Written examination |
| 2CT | Culinary Theory | 2 | 5 | 45 | L/618/0046 | Written examination |
| 2RSM | Restaurant Setting & Management | 2 | 5 | 45 | R/618/0047 | Written examination |
| 2ACTH | Alternate Communication in the Tourism & Hospitality Services (Spanish or French) | 1 | 5 | 45 | Y/618/0048 | Written examination |
| 2CH | Cruise Housekeeping | 2 | 5 | 45 | D/618/0049 | Written examination |
| 2PTI | Practical Training Internship | 2 | 64 | 0 | Y/618/0051 | Journal, internship report and oral examination |
| Diploma Total (8 units) | 99 | 315 | ||||