Level 4 Diploma in Tourism Management
A more in-depth management programme, aimed at providing learners with a broader understanding of the operational aspects of the travel & tourism industry.
Programme Overview
This is a substantive management programme, typically delivered over a nine month period in the case of full-time students. CTH Level 4 courses combine practical career-based elements with a number of essential management disciplines that will be invaluable as the individual’s career progresses. The course therefore provides the practicality needed for the workplace with the theory needed to advance in management roles and in education.
Students who complete the Level 4 may use it as a pathway to advanced study, typically progressing on to the CTH Level 5 Advanced Diploma. Since the Level 4 Diploma is designed to be broadly equivalent to that of the first year of a bachelor’s degree, students may use the qualification to apply for credit entry to a number of bachelor degree programmes at selected universities worldwide. However, the course is ideal preparation for immediate employment in the sector.
Entry Requirements
Students must be at least 17, have completed secondary education (UK Level 3 / A-Level equivalent) and have English IELTS 5.5 equivalent. Students should also have demonstrable study skills.
Entry & Progression
Sample Certificate
Syllabus Overview
Level 4 Diploma in Tourism Management (QAN: 601/7121/2) |
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Students must achieve:
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| Credit Value (CV): 120 | ||||||
| Guided Learning Hours (GLH) for Qualification: 480 | Total Qualification Time (TQT) for Qualification: 1200 | |||||
| Mandatory Units | ||||||
| Unit Code | Unit Title | L | CV | GLH | URN | Assessment Method |
| FTH | Finance in Tourism and Hospitality | 3 | 15 | 80 | M/507/3867 | Assignment |
| CSMTH | Customer Service Management in Tourism and Hospitality | 4 | 15 | 60 | R/504/4412 | Closed book written examination |
| GTH | Global Tourism and Hospitality | 4 | 20 | 60 | H/504/4415 | Assignment |
| TTO | Travel and Tourism Operations | 3 | 15 | 80 | F/504/4387 | Closed book written examination |
| TTS | Travel and Tourism Supervision | 4 | 20 | 60 | T/504/4418 | Assignment |
| TG | Travel Geography | 3 | 15 | 80 | Y/504/4394 | Closed book written examination |
| DA | Destination Analysis | 4 | 20 | 60 | A/504/4419 | Assignment |
| Diploma Total (7 units) | 120 | 480 | ||||
This unit enables students to gain an understanding of main sources of finance, to understand the relationships between cost volume and profit, to carry out specific costing practices and make recommendations on prices and interpret business performance using recognised tools. It is an in-depth accounting unit, and this should be borne in mind when planning and executing the delivery.
Assessment: Closed book written examination
This unit covers the management of customer service operations, managing the resolution customers’ queries and complaints, analysing the effectiveness of customer service in hospitality or tourism and understanding the use of quality systems in the tourism and hospitality industry.
Assessment: Assignment
This unit covers understanding the size and scope of the global tourism and hospitality industry, the food and accommodation sub-sectors it, the issues and influences affecting it and the growth of global tourism and hospitality brands.
Assessment: Assignment
This unit covers assessing the tourism sector and the factors that affect participation in tourism, delivering travel and tourism services and tour guiding services.
Assessment: Closed book written examination
This unit covers managing a travel agency, managing tour provision and managing staff performance.
Assessment: Assignment
This unit covers understanding the features of travel geography, patterns of domestic and international tourism and the nature of tourism destinations.
Assessment: Closed book written examination
This unit covers understanding the principles of destination analysis, carrying out a destination audit and assessing the factors that affect tourism destination development.
Assessment: Assignment
CTH Option:
This useful Essential Study Skills unit may also be studied alongside this qualification, if required.
Essential Study Skills -
This unit aims to provide learners with essential skills for academic communication, writing assignments and making presentations of academic information and carrying out programmes of academic study.
Assessment: Assignment and presentation
University Pathways
Students who successfully complete the CTH Level 4 Diploma are eligible to gain progression to a number of universities worldwide. Some of these are shown below but for full details click here
